Genesis Behavioral Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Genesis Behavioral Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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Genesis Behavioral Hospital:

1. Provides free aids and services to people with disabilities to communicate effectively with us, such as:

   • Qualified sign language interpreters

   • Written information in other formats(large print, other formats)

2. Provides free language services to people whose primary language is not English, such as:

   • Qualified interpreters

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If you need these services, contact Marissa Lajaunie, Compliance Officer.

 

If you believe that Genesis Behavioral Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Marissa Lajaunie, MBA, RHIA

Compliance Officer

847 Stewart Street

Lafayette, LA 70501

(337) 236-8257

(337) 237-4674 (fax)

compliance@genesisbh.com

 

You can file a grievance in person or by mail, fax or email.  If you need assistance filing a grievance, our Compliance Officer is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

 

 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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